Frequently Asked Questions
How do I pay?
We support MTN Mobile Money, Telecel Cash, AirtelTigo Money and card payments at checkout.
How long does delivery take?
Standard delivery takes 3-5 business days; Express delivery takes 1-2 business days, depending on your region.
How do I become a seller?
Apply via the "Sell on Sell.Shop" link — your application is reviewed before your store goes live.
How do I track my order?
Go to My Orders in your account to see live status for every item in your order.
How do I request a refund?
Contact the seller or our support team from your order page within 48 hours of delivery.